INTRODUCTION
Your privacy is important to us. Through this document, we explain what data we collect from users, how we use it and for what purposes, among other indications.
For your information, we will never request more information than we actually need for the services required; we will never share it with third parties, except by legal obligation or with your prior authorisation; and we will never use your data for any purpose not previously stated.
As a User, you must read this Privacy Policy carefully on a regular basis and whenever you enter your personal data, as it may be subject to modification. The provider has the right to make changes to the information contained on the website in order to comply with regulations or to update this Policy. The provider is not obligated to give prior notice to Users of any changes made; publication on the website is sufficient.
DATA CONTROLLER
Company Name: VOLCANIC DIGITAL TOOLS, S.L.U.
Registered Address: Surita, 40, 17179, Riudaura, Girona
Tax ID (NIF): B16352163
Registry Details: This company is registered in the Commercial Registry of Girona, Volume 3477, folio 213, sheet GI 75003, Entry 1.
Company Name: VOLCANIC INTERNET, S.L.
Registered Address: Avenida Bisaroques, 21, 17800 Olot, La Garrotxa, Girona
Tax ID (NIF): B55027106
Registry Details: This company is registered in the Commercial Registry of Girona, Volume 2718, folio 81, Sheet 48147.
Hereinafter, VOLCANIC or the provider
Email: rgpd@volcanicinternet.com
VOLCANIC, as the entity responsible for the website in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and other applicable personal data protection regulations, as well as Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organisational security measures to guarantee and protect the confidentiality, integrity, and availability of the data entered.
DATA COLLECTION METHODS, WHAT DATA WE COLLECT AND ITS PURPOSE
The data we collect, how we obtain it, and the purpose of processing are as follows:
Contact form and/or information request:
Data required: name, email, phone number, company.
Purpose: to respond to queries and/or provide information requested by the User.
Legal basis: User's consent.
Newsletter subscription form:
Data required: email address.
Purpose: to send the User commercial information of interest about our products and/or services via email, SMS, social communities, or any other electronic or physical means, provided the User has expressly consented.
Legal basis: User's consent.
Management of the contractual relationship and related administrative, tax, and accounting matters:
Data required: full name, phone number, address, national ID number, email, signature.
Purpose: to carry out internal commercial, tax, and administrative management.
Legal basis: data subject's consent and contractual relationship.
You may revoke your consent at any time by sending a written request with the subject line "Unsubscribe" to the email address provided.
In accordance with the LSSICE, VOLCANIC does not engage in SPAM practices and therefore does not send commercial communications by email that have not been previously requested or authorised by the User. Accordingly, in all communications received from the provider, the User has the option to revoke their express consent to receive our communications.
We will not process your personal data for any purpose other than those described, except by legal obligation or court order.
Your personal data will not be used for automated decision-making.
DATA RETENTION PERIOD
Your data will be retained for as long as the purpose for which it was collected remains valid, or as required by legal obligation or court order, and until you withdraw your consent or exercise your right of erasure, objection, or restriction of processing. However, we will retain your data for the legally prescribed periods set out in applicable regulations.
RECIPIENTS OF TRANSFERS OR DISCLOSURES
VOLCANIC will only provide information to law enforcement agencies under a court order or legal obligation, without prejudice to the ability to block or cancel your account if there are indications that the User may have committed an offence. The information provided will be limited to what the provider holds at that time.
The information you provide through this website will be hosted on VOLCANIC's servers, contracted from the company providing the web hosting service. The processing of the entity's data is governed by a data processing agreement between the provider and this company.
Additionally, the provider uses certain tools to provide services necessary for the development of its activity, which may store your data. These tools are as follows:
Google Analytics: used to analyse and measure how users interact with the website through cookies. The information generated and collected by these cookies regarding usage (including IP address) will be directly transmitted to and stored by Google, Inc., located in Delaware, 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States, on its servers. Google, Inc. adheres to the EU–US Privacy Framework approved by the European Commission.
Email Marketing: the service used for email marketing is PIPEDRIVE INC., a company based in the USA and adhering to the Data Privacy Framework approved by the European Commission.
Live Chat: the live chat service used is provided by Text Inc., a company based in the USA and adhering to the Data Privacy Framework approved by the European Commission.
Appointment Management: the appointment management service used is Calendly, LLC, a company based in the USA and adhering to the Data Privacy Framework approved by the European Commission.
Enginy.ai (Enginy Technologies S.L.): web behaviour analytics tool. It collects the visited URL, the referring page (referrer) and the timestamp of the visit in order to generate usage metrics. Data is transmitted to Enginy.ai's servers via an HTTP request at the time the page loads. It does not use cookies; storage is temporary on the user's device (sessionStorage) and does not persist between sessions. The legal basis for processing is the legitimate interest of the data controller (Art. 6.1.f GDPR).
RIGHTS OF DATA SUBJECTS
As a User-Data Subject, you may request the exercise of the following rights with VOLCANIC by submitting a written request to the postal address in the header or by sending an email to rgpd@volcanicinternet.com, with the subject line: "DATA PROTECTION: RIGHTS OF DATA SUBJECTS".
Rights:
- Right of access: allows the data subject to know and obtain information about their personal data being processed.
- Right of rectification: allows the correction of errors and modification of data that is inaccurate or incomplete.
- Right of erasure: allows the deletion of data that is inadequate or excessive.
- Right to object: the right of the data subject to prevent or cease the processing of their personal data.
- Restriction of processing: involves marking retained personal data to limit its future processing, for the establishment, exercise, or defence of legal claims.
- Data portability: the provision of data being processed to the data subject, so that they may transfer it to another controller without hindrance.
- Right not to be subject to automated individual decisions (including profiling): the right not to be subject to a decision based solely on automated processing that produces legal effects or significantly affects the individual.
As a User, you have the right to withdraw consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.
You also have the right to lodge a complaint with the supervisory authority if you consider that your data protection rights may have been violated (aepd.es).
ADDITIONAL INFORMATION
SECURITY MEASURES
The data you provide will be treated confidentially. The provider has adopted all technical and organisational measures and all levels of protection necessary to ensure the security of data processing and to prevent its alteration, loss, theft, processing, or unauthorised access, in accordance with the state of technology and the nature of the data stored. It is also guaranteed that the processing and recording of data in files, programmes, systems, or equipment, premises and centres, complies with the integrity and security requirements established in current regulations.
LANGUAGE
The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.
SOCIAL MEDIA
We inform you that VOLCANIC may have a presence on social media. The processing of data of individuals who follow VOLCANIC's official pages on social media (and/or carry out any connection link or action through social media) will be governed by this section, as well as by the terms of use, privacy policies, and access regulations of the relevant social network, which the user has previously accepted.
VOLCANIC will process your data for the purposes of properly managing its presence on the social network, providing information about the provider's activities, products, or services, as well as for any other purpose permitted by the social network's regulations.
The publication of the following content is prohibited:
- Content that is allegedly unlawful under national, EU, or international regulations, or that carries out allegedly unlawful activities or violates the principles of good faith.
- Content that infringes upon the fundamental rights of individuals, is discourteous online, is offensive, or may generate negative opinions among our users or third parties, and in general any content that VOLCANIC considers inappropriate.
- Content that in general violates the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection, and intellectual and industrial property rights.
VOLCANIC also reserves the right to remove, without prior notice, any content from the website or corporate social media that is deemed inappropriate.
In any case, if you submit personal information through a social network, VOLCANIC shall be exempt from liability regarding the security measures applicable to that platform; and the User, if they wish to know them, should consult the specific terms and conditions of the relevant network.
REMARKETING AND RETARGETING
Remarketing is a system that allows the creation of tailored or personalised advertisements for users who have previously visited a website — in this case, ours. It is a solution associated with Google AdWords with the aim of achieving a better return on investment (ROI). Remarketing places a cookie on the user's device, and banner ads from the provider are displayed on sites affiliated with Google AdSense.
Retargeting is the technique used to display graphic advertisements on other websites — via a tracking system — to a user who has left our site without completing a desired process (registration, purchase, request, etc.). These ads should be primarily aimed at converting the objective of our website.
The information we collect through these functions is gathered by cookies from Facebook, "X", Doubleclick, and Google AdWords. You can learn about the data these cookies collect in the privacy policies of each service: Facebook, "X", Doubleclick, and Google AdWords.
If you do not want this information to be collected by these cookies, you can disable the use of Google cookies through Google's ad settings. You can also disable third-party provider cookies through the Network Advertising Initiative opt-out page.
FACEBOOK ADS
The provider's website uses Facebook Ads, which is Facebook's advertising platform. It allows the creation of campaigns and advertisements. When generating an ad, the audience can be segmented by: location, demographic data (age, gender, etc.), interests (activities, hobbies, etc.), what they buy online and through other channels, etc.
From the moment the user provides their data in the form set up to join the subscription newsletter, the data obtained through Facebook Ads is subject to this privacy policy. The information obtained from Facebook will not be used for any other purpose under any circumstances.
"X" ADS
The provider's website uses "X" Ads, which is the advertising platform of "X". It allows the creation of campaigns and advertisements. When generating an ad, the audience can be segmented by: location, demographic data (age, gender, etc.), interests (activities, hobbies, etc.), what they buy online and through other channels, etc.
From the moment the user provides their data in the form set up to join the subscription newsletter, the data obtained through "X" Ads is subject to this privacy policy. The information obtained from "X" will not be used for any other purpose under any circumstances.
GOOGLE ADWORDS
AdWords is a Google platform aimed at ADVERTISERS who want to advertise on GOOGLE. The provider uses Google AdWords, Google's advertising platform, which allows the creation of campaigns and ads to be displayed on other websites. When generating an ad, the audience can be segmented by: location, demographic data (age, gender, etc.), interests (activities, hobbies, etc.), what they buy online and through other channels, etc.
From the moment the user provides their data in the form set up to join the subscription newsletter, the data obtained through Google AdWords is subject to this privacy policy. The information obtained from Google will not be used for any other purpose under any circumstances.
The provider may select and publish client testimonials about the Services. These testimonials may contain personal identification information, such as the individual's name and/or city, state, or country of residence. If you wish to have your name or testimonial removed or deleted from the website, you should contact the provider using the contact details provided above.
PINTEREST ADS
Pinterest Ads is a social media advertising system that allows the use of Pinterest to launch promoted content to attract the attention of our target audience. However, due to the characteristics of the network in which it operates, advertising on Pinterest has much in common with search engine advertising, rather than traditional social ads.
Pinterest is a social network based on collecting ideas around different user interests. Users use the network to save the ideas that interest them most, but also to search for images that may be of interest using keywords. This is where Pinterest functions as a search engine, as it is in our interest as a brand to appear at the top of search results to increase our visibility. You can control how Pinterest uses this information to personalise your user experience and ads in the privacy and data settings.
GOOGLE SIGNALS
Google Signals is a remarketing application developed by Google that, in its operation, links to Google Analytics in such a way that visit information collected on the website is associated with users who have logged in and have expressly consented to this functionality for the purpose of personalising advertisements.
The ad personalisation provided by Google Signals consists of the ability to locate end users, record their search history and requests within the website, and record whether the user has accessed the YouTube platform.
This application also helps us obtain aggregated and anonymised statistics about user behaviour across the different devices through which they access our websites, and to provide appropriate advertising.
CHANGES TO THIS PRIVACY POLICY
VOLCANIC reserves the right to modify this policy to adapt it to legislative or case law developments.
REVOCABILITY
The consent given, both for the processing and for the transfer of data subjects' data, may be revoked at any time by notifying VOLCANIC in the terms established in this Policy for the exercise of rights. Such revocation shall not have retroactive effect under any circumstances.
LEGISLATION
In general, the relationship between VOLCANIC and the Users of its telematic services, present on this website, is subject to Spanish legislation and jurisdiction, to which the parties expressly submit. The Courts and Tribunals of Girona shall have jurisdiction over all disputes arising from or related to its use.
In compliance with Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, we inform users of the following details:
Company Name: VOLCANIC DIGITAL TOOLS, S.L.U.
Registered Address: Surita, 40, 17179, Riudaura, Girona
Tax ID (NIF): B16352163
Registry Details: This company is registered in the Commercial Registry of Girona, Volume 3477, folio 213, sheet GI 75003, Entry 1.
Company Name: VOLCANIC INTERNET, S.L.
Registered Address: Avenida Bisaroques, 21, 17800 Olot, La Garrotxa, Girona
Tax ID (NIF): B55027106
Registry Details: This company is registered in the Commercial Registry of Girona, Volume 2718, folio 81, Sheet 48147.
Hereinafter, both identified as VOLCANIC
Phone: 972 264 296
E-Mail: rgpd@volcanicinternet.com
Website: www.volcanicinternet.com
PURPOSE
VOLCANIC (hereinafter also the provider), as the entity responsible for this website, makes available to users this document, which governs the use of the website www.volcanicinternet.com. Through this document, we aim to comply with the obligations set forth in Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE or LSSI), and to inform all website users of the applicable conditions of use.
Through the website, VOLCANIC facilitates users' access to and use of various services and content.
Any person who accesses this website assumes the role of user (hereinafter the User), which implies full and unconditional acceptance of each and every provision included in this Legal Notice, as well as any other applicable legal provisions.
As a User, you must read this Legal Notice carefully on each occasion you visit the website, as it may be subject to modification. The provider has the right to make changes to the information contained on the website in order to comply with regulations or to update this Policy. The provider is not obligated to give prior notice to Users of changes made; publication on the website is sufficient.
2. CONDITIONS OF ACCESS AND USE OF THE WEBSITE
2.1. Free access and use of the website
The provision of services by VOLCANIC is free of charge for all users.
2.2. User Registration
In general, the provision of Services does not require prior subscription or registration by Users.
2.3. Accuracy of information
All information provided by the User must be truthful. To this effect, the User guarantees the authenticity of the data communicated through the subscription forms for the Services. It is the User's responsibility to keep all information provided to VOLCANIC permanently updated so that it reflects their actual situation at all times. In any case, the User shall be solely responsible for any false or inaccurate statements made and for any harm caused to the provider or third parties.
2.4. Minors
For the use of the Services, minors must always obtain prior consent from their parents, guardians, or legal representatives, who are ultimately responsible for all acts carried out by the minors in their care. The responsibility for determining the specific content that minors access lies with those individuals. Therefore, if minors access content that is not appropriate for the Internet, mechanisms must be put in place on their devices — particularly software, filters, and blocks — to limit the available content. While not infallible, these tools are particularly useful for monitoring and restricting the material that minors can access.
2.5. Obligation to make proper use of the website
The User agrees to use the website in accordance with the Law and this Legal Notice, as well as with public morality and good customs. The User shall refrain from using the website for unlawful or prohibited purposes, in ways that harm the rights and interests of third parties, or in any way that may damage, disable, overload, deteriorate, or prevent the normal use of computer equipment, documents, files, and content stored on any of the provider's computer systems.
In particular, and by way of example but not limitation, the User agrees not to transmit, disseminate, or make available to third parties any information, data, content, messages, graphics, drawings, audio or image files, photographs, recordings, software, or any other material that:
(A) is contrary to, disregards, or infringes upon the fundamental rights and public freedoms recognised in the Constitution, international treaties, and other applicable regulations;
(B) incites, encourages, or promotes criminal, defamatory, slanderous, or violent acts, or acts that are generally contrary to the law, public morality, or public order;
(C) incites, encourages, or promotes discriminatory attitudes, behaviour, or thoughts based on sex, race, religion, beliefs, age, or condition;
(D) is contrary to the right to personal honour, personal or family privacy, or one's own image;
(E) in any way damages the credibility of the provider or third parties; and
(F) constitutes unlawful, misleading, or unfair advertising.
3. DISCLAIMER OF WARRANTIES AND LIABILITY
The provider disclaims any liability arising from information published on this website that has been manipulated or introduced by a third party.
This website has been reviewed and tested to ensure it functions correctly. In principle, proper functioning can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility of certain programming errors, or the occurrence of force majeure events, natural disasters, strikes, or similar circumstances that may make access to the website impossible.
VOLCANIC provides no warranty and assumes no liability, under any circumstances, for damages of any nature that may arise from: the lack of availability, maintenance, or effective operation of the website or its services and content; the presence of viruses, malicious, or harmful programs in the content; unlawful, negligent, fraudulent, or non-compliant use of this Legal Notice and conditions of use; or the lack of lawfulness, quality, reliability, usefulness, or availability of services provided by third parties and made available to users on the website.
The provider shall under no circumstances be held liable for any damages that may result from the illegal or improper use of this website.
4. COOKIES
The provider's website may use cookies (small information files that the server sends to the computer of the person accessing the page) to perform certain functions deemed essential for the correct operation and display of the site. The cookies used are, in all cases, temporary in nature, with the sole purpose of making browsing more efficient. Some will be deleted at the end of the user's session and others will last for the period determined by the cookie policy. Under no circumstances will cookies be used to collect personal data without prior consent. For more information, please see our Cookie Policy.
5. LINKS
The website may redirect users to sponsored content, advertisements, and/or affiliate links and/or third-party websites.
Among the links provided, there may be references to third-party products and/or services. Since we cannot control the content introduced by third parties from our website, VOLCANIC assumes no responsibility for such content, nor does it guarantee the experience, integrity, or quality of their products. In any case, the provider states that it will immediately remove any links to websites whose content may violate national or international legislation, public morality, or public order, and will inform the relevant authorities of such content.
VOLCANIC will keep these links published until they are removed or suspended by the provider or the advertiser, and shall not be liable even if such advertisements are indexed by other search engines not affiliated with this website.
The provider is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks, or any other medium that allows third parties to publish content independently on the provider's website. However, in compliance with Articles 11 and 16 of the LSSICE, the provider places itself at the disposal of all users, authorities, and law enforcement agencies, and actively cooperates in the removal or, where necessary, the blocking of all content that may affect or violate national or international legislation, third-party rights, or public morality and order. If the User believes that any content may be subject to such classification, they are kindly requested to notify the website administrator immediately.
Nonetheless, VOLCANIC informs you that any contractual or non-contractual relationship that the user establishes with these third parties, affiliates, or advertisers through the link provided by this website shall be valid solely and exclusively between the user and the advertiser and/or third party. VOLCANIC shall bear no liability for any damages or losses that may arise from the provision of services and/or contractual or non-contractual relationships between the user and the advertisers or third parties contacted through this portal, as the provider acts solely as an intermediary or advertising medium.
6. PERSONAL DATA PROTECTION
The provider is deeply committed to complying with personal data protection regulations and guarantees full compliance with all obligations, as well as the implementation of the security measures set forth in the European Data Protection Regulation and Spanish data protection legislation. For more information, please see our Privacy Policy.
7. INTELLECTUAL AND INDUSTRIAL PROPERTY
The website, including but not limited to: the programming, editing, compilation, and other elements necessary for its operation, as well as the designs, logos, texts, and/or graphics, are the property of the provider.
The photographs contained on the website are the property of the provider and/or, where necessary, have the express licence or authorisation of the authors. The website also includes royalty-free images.
All content on the website is duly protected by intellectual and industrial property regulations.
Regardless of the purpose for which they are intended, the total or partial reproduction, use, distribution, and public communication of any content requires prior written authorisation from the provider. Any unauthorised use shall be considered a serious infringement of the author's intellectual or industrial property rights.
Designs, logos, text, and/or graphics not owned by the provider that may appear on the website belong to their respective owners, who are solely responsible for any disputes that may arise in connection with them. In all cases, the provider holds prior and express authorisation from them.
The provider acknowledges the corresponding intellectual and industrial property rights in favour of their respective holders. The mention or appearance of such rights on the website does not imply the existence of any rights or liability on the part of the provider, nor endorsement, sponsorship, or recommendation thereof.
To submit any observations regarding possible infringements of intellectual or industrial property rights, or any other content on the website, please contact us via the email address indicated above.
8. APPLICABLE LAW AND JURISDICTION
For the resolution of disputes or issues related to this website or the activities carried out thereon, Spanish law shall apply, to which the parties expressly submit. The Courts and Tribunals of Girona shall have jurisdiction over all disputes arising from or related to its use.
Legal notices drafted and validated by PymeLegal, S.L. – www.pymelegal.es
INTRODUCTION
The VOLCANIC website uses its own and third-party cookies. A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other purposes, to ensure the correct functioning of the page, to allow the User faster access to selected services, to store and retrieve information about the browsing habits of a user or their device and even, depending on the information they contain and the way in which the device is used, they can be used to recognise the User. Cookies are associated only with an anonymous user and their computer or device and do not provide references that allow personal data to be identified, except with the User's express permission.
The User may, at any time, accept or reject the installed cookies that are not strictly necessary for the correct functioning of the website and the User's access to its services, through the cookie settings panel provided on our website. Likewise, the User may configure their browser at any time without this affecting their ability to access content. However, we inform you that rejecting cookies may reduce the proper functioning of the website.
COOKIES SUBJECT TO REGULATIONS AND EXEMPT COOKIES
According to the EU directive, cookies that require informed consent from the User are analytical cookies, advertising and affiliate cookies, with the exception of technical cookies and those necessary for the operation of the website or the provision of services expressly requested by the User.
TYPES OF COOKIES
a) According to the entity that manages them, there are first-party cookies (those sent to the User's terminal device from a device or domain managed by the publisher itself, from which the service requested by the User is provided) and third-party cookies (those sent to the User's terminal device from a device or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies).
b) According to how long they remain active, there are session cookies (designed to request and store data while the User accesses a web page) and persistent cookies (where data is stored on the terminal and can be accessed and processed for a period defined by the person responsible for the cookie — ranging from a few minutes to several years).
c) According to the purpose for which they process the information they collect, they may be:
Technical cookies (necessary for the use of the website and the provision of the contracted service);
Personalisation cookies (which allow the User to access the service with predefined characteristics, such as language, browser type, regional settings, etc.);
Analytical cookies (which collect information about how the website is used);
Advertising cookies (which collect information about the personal preferences and choices of users);
Affiliate cookies (which allow tracking of visits coming from other websites with which the website has established an affiliate agreement).
TYPES OF COOKIES USED ON THIS WEBSITE
While browsing our website, cookies from our social networks may be stored in your browser. Below we provide links to the cookie policies of the social networks we use on this website:
TikTok cookies — see more information in their cookie policy
Instagram cookies — see more information in their cookie policy
LinkedIn cookies — see more information in their cookie policy
REVOCATION
At any time you may access your browser settings to accept or reject all cookies, or to select which cookies are allowed and which are not, by following one of the procedures below, depending on the browser you use:
Google Chrome (in the Tools Menu):
Settings > Show advanced options > Privacy (Content settings) > Cookies:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Microsoft Edge (in the Settings Menu):
Settings > Cookies and site permissions:
edge://settings/content/cookies
Firefox:
Options > Privacy > Cookies:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari, iPad and iPhone:
Preferences > Privacy
https://support.apple.com/kb/ph21411?locale=en_US
Opera:
Settings > Options > Advanced > Cookies
http://help.opera.com/Windows/12.00/en/cookies.html
These browsers are subject to changes or modifications, so we cannot guarantee that they fully match the version of your browser. You may also be using another browser not covered by these links, such as Konqueror, Arora, Flock, etc. To avoid these discrepancies, you can access the settings directly through your browser's options, generally in the "Options" menu under the "Privacy" section (please consult your browser's help function for more information).
CHANGES TO THIS COOKIE POLICY
VOLCANIC reserves the right to modify this policy to adapt it to legislative or case-law developments.
DEACTIVATION / ACTIVATION AND DELETION OF COOKIES
To restrict or block cookies, this is done through the browser settings.
If you do not want websites to place any cookies on your device, you can adjust your browser settings so that you are notified before any cookie is placed. Similarly, you can adjust the settings so that the browser rejects all cookies, or only third-party cookies. You can also delete any cookies already on your device. Please remember that you will need to adjust the settings separately for each browser and device you use.
Please bear in mind that if you do not wish to receive cookies, we can no longer guarantee that our website will function as intended. Some features of the site may be lost and you may no longer be able to view certain websites. Furthermore, rejecting cookies does not mean you will no longer see advertisements, if applicable. The ads will simply not be tailored to your interests and will appear more frequently.
Each browser has a different method for adjusting settings. If necessary, consult the browser's help function to set the correct configuration.
To disable cookies on your mobile phone, consult the device manual for more information.
You can find more information about cookies on the Internet: http://www.aboutcookies.org/.
Given the way the Internet and websites work, we do not always have information about the cookies placed by third parties through our website. This applies particularly in cases where the web page contains what are known as embedded elements: texts, documents, images or short videos that are stored elsewhere but are displayed on or through our website.
Therefore, if you encounter this type of cookie on this website and they are not listed above, we ask that you inform us. Alternatively, please contact the third party directly to ask for information about the cookies they place, the purpose and duration of the cookie, and how they have ensured your privacy.
INFORMATION RELATED TO THE PROCESSING OF PERSONAL DATA (ART. 13 GDPR)
Who is responsible for processing your personal data?
VOLCANIC is the data controller for the personal data you provide to us, located at Surita, 40, 17179, Riudaura, Girona, phone 972 264 296 and contact email rgpd@volcanicinternet.com.
What do we use your personal data for?
The information collected through first-party cookies (session cookies and User login cookies) is typically used to track the User's actions when filling in online forms across multiple pages, or as a shopping cart to track the items the User has selected by clicking a button, or to personalise the User's interface when visiting the website.
The information collected through third-party cookies is as follows:
Through analytical cookies, your browsing habits are analysed to improve the services provided;
Through behavioural cookies, information about the User's preferences is collected to manage advertising spaces as effectively as possible; and
Through advertising cookies, the performance of advertisements is measured and product recommendations based on statistical data are provided.
To see exactly how cookies are used, please refer to the cookie usage table on this website.
What is the legal basis for processing your personal data?
The legitimacy for processing your personal data is based on your consent, given at the time of contacting us, for the use of analytical, behavioural and advertising cookies; for session or personalisation cookies, the legitimacy for processing is based on the legitimate interest of the provider (data controller).
Who do we share your data with?
Data will not be transferred or communicated to third parties, except by legal obligation or to the third parties indicated in the case of cookies managed by them.
What is the data retention period?
The retention period for the data collected is as indicated in the cookie usage table on this website.
What are your rights?
The rights available to the User are those of access, rectification, erasure, portability, withdrawal of consent (without affecting the lawfulness of processing carried out prior to its withdrawal), objection to processing, restriction (under certain circumstances) and the right to lodge a complaint with the supervisory authority (the Spanish Data Protection Agency, www.aepd.es).