Cookie policy

Introduction

The VOLCANIC website uses its own and third-party cookies. A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other purposes, to ensure the correct functioning of the page, to allow the User faster access to selected services, to store and retrieve information about the browsing habits of a user or their device and even, depending on the information they contain and the way in which the device is used, they can be used to recognise the User. Cookies are associated only with an anonymous user and their computer or device and do not provide references that allow personal data to be identified, except with the User’s express permission.

The User may, at any time, accept or reject the installed cookies that are not strictly necessary for the correct functioning of the website and the User’s access to its services, through the cookie settings panel provided on our website. Likewise, the User may configure their browser at any time without this affecting their ability to access content. However, we inform you that rejecting cookies may reduce the proper functioning of the website.

Cookies subject to regulations and exempt cookies

According to the EU directive, cookies that require informed consent from the User are analytical cookies, advertising and affiliate cookies, with the exception of technical cookies and those necessary for the operation of the website or the provision of services expressly requested by the User.

Types of cookies

a) According to the entity that manages them, there are first-party cookies (those sent to the User’s terminal device from a device or domain managed by the publisher itself, from which the service requested by the User is provided) and third-party cookies (those sent to the User’s terminal device from a device or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies).

b) According to how long they remain active, there are session cookies (designed to request and store data while the User accesses a web page) and persistent cookies (where data is stored on the terminal and can be accessed and processed for a period defined by the person responsible for the cookie — ranging from a few minutes to several years).

c) According to the purpose for which they process the information they collect, they may be:
Technical cookies (necessary for the use of the website and the provision of the contracted service);
Personalisation cookies (which allow the User to access the service with predefined characteristics, such as language, browser type, regional settings, etc.);
Analytical cookies (which collect information about how the website is used);
Advertising cookies (which collect information about the personal preferences and choices of users);
Affiliate cookies (which allow tracking of visits coming from other websites with which the website has established an affiliate agreement).

Necessary cookies

Functional cookies

Analytical cookies

Performance cookies

Advertising cookies

Other cookies

Cookieless tracking

Types of cookies used on this website

While browsing our website, cookies from our social networks may be stored in your browser. Below we provide links to the cookie policies of the social networks we use on this website:

TikTok cookies — see more information in their cookie policy
Instagram cookies — see more information in their cookie policy
LinkedIn cookies — see more information in their cookie policy

Revocation

At any time you may access your browser settings to accept or reject all cookies, or to select which cookies are allowed and which are not, by following one of the procedures below, depending on the browser you use:

Google Chrome (in the Tools Menu):
Settings > Show advanced options > Privacy (Content settings) > Cookies:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Microsoft Edge (in the Settings Menu):
Settings > Cookies and site permissions:
edge://settings/content/cookies

Firefox:
Options > Privacy > Cookies:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari, iPad and iPhone:
Preferences > Privacy
https://support.apple.com/kb/ph21411?locale=en_US

Opera:
Settings > Options > Advanced > Cookies
http://help.opera.com/Windows/12.00/en/cookies.html

These browsers are subject to changes or modifications, so we cannot guarantee that they fully match the version of your browser. You may also be using another browser not covered by these links, such as Konqueror, Arora, Flock, etc. To avoid these discrepancies, you can access the settings directly through your browser’s options, generally in the “Options” menu under the “Privacy” section (please consult your browser’s help function for more information).

Changes to this cookie policy

VOLCANIC reserves the right to modify this policy to adapt it to legislative or case-law developments.

Deactivation / activation and deletion of cookies

To restrict or block cookies, this is done through the browser settings.

If you do not want websites to place any cookies on your device, you can adjust your browser settings so that you are notified before any cookie is placed. Similarly, you can adjust the settings so that the browser rejects all cookies, or only third-party cookies. You can also delete any cookies already on your device. Please remember that you will need to adjust the settings separately for each browser and device you use.

Please bear in mind that if you do not wish to receive cookies, we can no longer guarantee that our website will function as intended. Some features of the site may be lost and you may no longer be able to view certain websites. Furthermore, rejecting cookies does not mean you will no longer see advertisements, if applicable. The ads will simply not be tailored to your interests and will appear more frequently.

Each browser has a different method for adjusting settings. If necessary, consult the browser’s help function to set the correct configuration.
To disable cookies on your mobile phone, consult the device manual for more information.

You can find more information about cookies on the Internet: http://www.aboutcookies.org/.

Given the way the Internet and websites work, we do not always have information about the cookies placed by third parties through our website. This applies particularly in cases where the web page contains what are known as embedded elements: texts, documents, images or short videos that are stored elsewhere but are displayed on or through our website.

Therefore, if you encounter this type of cookie on this website and they are not listed above, we ask that you inform us. Alternatively, please contact the third party directly to ask for information about the cookies they place, the purpose and duration of the cookie, and how they have ensured your privacy.

Information related to the processing of personal data (art. 13 gdpr)

Who is responsible for processing your personal data?

VOLCANIC is the data controller for the personal data you provide to us, located at Surita, 40, 17179, Riudaura, Girona, phone 972 264 296 and contact email rgpd@volcanicinternet.com.

What do we use your personal data for?

The information collected through first-party cookies (session cookies and User login cookies) is typically used to track the User’s actions when filling in online forms across multiple pages, or as a shopping cart to track the items the User has selected by clicking a button, or to personalise the User’s interface when visiting the website.

The information collected through third-party cookies is as follows:
Through analytical cookies, your browsing habits are analysed to improve the services provided;
Through behavioural cookies, information about the User’s preferences is collected to manage advertising spaces as effectively as possible; and
Through advertising cookies, the performance of advertisements is measured and product recommendations based on statistical data are provided.

To see exactly how cookies are used, please refer to the cookie usage table on this website.

What is the legal basis for processing your personal data?

The legitimacy for processing your personal data is based on your consent, given at the time of contacting us, for the use of analytical, behavioural and advertising cookies; for session or personalisation cookies, the legitimacy for processing is based on the legitimate interest of the provider (data controller).

Who do we share your data with?

Data will not be transferred or communicated to third parties, except by legal obligation or to the third parties indicated in the case of cookies managed by them.

What is the data retention period?

The retention period for the data collected is as indicated in the cookie usage table on this website.

What are your rights?

The rights available to the User are those of access, rectification, erasure, portability, withdrawal of consent (without affecting the lawfulness of processing carried out prior to its withdrawal), objection to processing, restriction (under certain circumstances) and the right to lodge a complaint with the supervisory authority (the Spanish Data Protection Agency, www.aepd.es).